"I have had the pleasure of working with OT Norfolk on several occasions, specifically with spinal cord injury clients. Charlotte’s level of understanding and experience of the specialist needs of these individuals is not limited to one aspect of OT but goes across the complete rehabilitation process from equipment, to property and adaptations to upper limb and vocational goals. I feel incredibly reassured that my clients are in good hands when working with Charlotte and her team resulting in positive outcomes which is great to be a part of"
Spinal Injuries Case Manager
Spinal Case Management
We have been delighted to be working with OT Norfolk now for a few years. We have always received the upmost professionalism with Pre assessment information, support whilst on assessment and excellent customer service should we have any further questions.
Managing Director
Independence Mobility Ltd
Charlotte Fox was recommended by Saebo UK for a hand measuring and suitability consultation for a glove. Not only was Charlotte very understanding and knowledgeable, she went far beyond her role to help my husband with all aspects of his stroke. She was able to suggest things for physio we hadn’t ever heard. What a breath of fresh to meet someone still so passionate about her profession. We cannot recommend Charlotte highly enough.
It is always a pleasure to work with Charlotte, Zac and the team. They are knowledgeable, professional, and always willing to be on hand to work with the wider team to support the client in moving forward towards their rehab goals. The team takes a friendly, approachable 'can-do' attitude to work and it is for all these reasons that they come highly recommended!
I’ve had the most wonderful experience with Charlotte. Only in a short time working with her, my condition and needs have been totally understood and addressed in small manageable steps that gives me the confidence to keep working hard to progress. She is kind, caring and super at her job and I would highly recommend her or any of the team.
“The injury and medical claims team at Anthony Gold is delighted to continue to support the immensely important work of the team at Occupational Therapy Norfolk. Every member of their team is dedicated to ensuring that our clients feel valued and heard at each stage of their recovery. Charlotte Fox in particular is one of the most capable occupational therapists we have worked with, plus our clients think she is wonderful! Anthony Gold will certainly be using their services again in future cases”
Business Development Manager
Anthony Gold Solicitors
"I felt Charlotte really listens to her clients and had an excellent understanding of the client’s needs. She provides the correct level of assistance to allow the client as much independence as they can comfortably cope with. All the client’s needs being addressed in a professional manner"
Chartered Legal Executive and Associate
EMG Solicitors
We have had the pleasure of working with Charlotte on a number of projects over the years and can attest to the quality and standard of the service she provides. She is incredibly thorough and the best housing OT that we have ever worked with.
Her compassion and dedication to her clients is unrivalled and her experience and drive to achieve the best possible outcome for her clients is admirable.
We highly recommend using her services and look forward to working with her again in the future
Managing Director
PLG Consultants
Charlotte has been treating my son since 2011. She is an extremely Professional and Knowledgeable Person, and we could not wish for a better Occupational Therapist. Charlotte is a determined advocate for her clients. She has no problem challenging professional organisations who (in my opinion) believe it is acceptable practice to make life as difficult for people as possible. Obtaining specialist equipment is increasingly difficult to obtain, but Charlotte will always do her utmost best to ensure her clients do not go without.
Pathways Care Farm is a therapeutic day service for vulnerable people in Suffolk and Norfolk. We have been working with Charlotte and OT Norfolk for a few years now and it has proved to be a highly effective ‘partnership’. There are a number of criteria which determine the success of a placement at Pathways but one of the key things is putting the right person into the right setting and that it was we have found in this relationship.
Director
Pathways Care Farm
I have worked with Charlotte on several cases with children and adults with complex health needs. I have always found her to be professional , effective and able to look at imaginative solutions to issues. Charlotte is effective working as a member of a team and has a lovely approach to engaging with clients .She is extremely professional and has a good understanding of Litigation which makes her a perfect choices for case managers looking for cost effective and professional Occupational Therapy input.
Case Manager